1. What cookies are
Cookies are small files or similar storage technologies placed on your device. They can be used for login sessions, security, preferences, analytics, media embeds, or other website features.
2. Essential cookies
Essential cookies are required for core website functions such as login sessions, account security, forms, CSRF/session protection, and remembering necessary service state. These do not normally require consent where they are strictly necessary.
3. Non-essential cookies
Analytics, advertising, tracking, embedded media, or optional third-party cookies should only be used where appropriate consent has been obtained. Under UK PECR and EU cookie rules, users should receive clear information and a real choice for non-essential cookies.
4. Third-party services
Some pages may embed or link to third-party services such as analytics, media, payment, support, or social platforms. These providers may set their own cookies or process data under their own terms.
5. Managing cookies
You can control cookies through your browser settings. Blocking essential cookies may prevent login, support tickets, account management, or forms from working correctly.
6. Changes
We may update this policy when website features, cookie usage, or legal requirements change.