1. Processing locations
Hamster Systems is operated from the United Kingdom. Website infrastructure may be hosted in Germany and/or other UK/EEA locations depending on the hosting provider and service configuration.
2. Processors and providers
We may use hosting providers, email/SMTP providers, domain/DNS providers, backup systems, analytics providers, support tooling, and security tooling to operate services.
3. Safeguards
Where appropriate, we use access controls, role permissions, audit logs, password hashing, server security controls, backups, contracts, and limited-access workflows to protect personal data.
4. Transfers
Where personal data is transferred outside the UK/EEA, appropriate safeguards should be considered, such as adequacy decisions, standard contractual clauses, or equivalent mechanisms where required.
5. Client responsibilities
Where clients upload or submit personal data, they are responsible for ensuring they have the right to provide that data and that it is accurate, relevant, and lawful.